Conflict Negotiation Strategies and Conflict Resolution Styles
Conflict is a dispute that arises between people or a group of people that have difference in ideas, needs, values, beliefs and goals. Management of conflict which is a process followed in order to solve the conflict has to involve plans and strategies aimed at resolving the grievances. The process of conflict management has to first identify the cause and the possible strategies of solving but it has to put in mind that not all conflicts can be solved. Conflicts that arises in an organization mostly arises from abuse, ethical behavior, family problems, difference in ideas, culture differences and performance differences in various individuals.
Causes of Conflict
An organization comprises of employees from different culture such as in the case, hence this brings about cultural differences. Conflicts caused by cultural differences mostly arises from difference in language, nationality and the dressing culture which is seen as different compared to another culture. Culture defines us and it’s very difficult for one to avoid his/her way of life even while in a different place away from home.
Governance is the key element of any organization and it must follow specific guidelines as per the organization policies. The code of conduct of each organization differ in many aspects, code of conduct in an organization comprise of traits such as respect, honesty, integrity and loyalty. This are what forms the core value of relationship that exist between the employer and employee. In a scenario where there is a bridge of company ethics, it brings about conflict which ruin the flow of work in a given organization.
An organization that is centered at creativity and innovation has a good chance to give and establish its brand. Innovation and invention have first to come from different ideas and opinions from the employees and the opinion of its executive too, but difference in ideas and decisions by the employees and leaders brings about conflict but to some people they take rejection as a personal decision and this brings about conflict in a given organization.
Effects of Conflict
Conflict has a negative impact in any organization due to the fact that, a company or organization that is characterized by cases of conflict will damage the brand name and this will lead to reduction of sales and profit. An organization faced with cultural conflict will be faced with various cases of miscommunication as employees will fail to appreciate individual culture leading to reduction of output. An organization faced with conflict due to difference in ideas will be faced with the problems of lagging in innovation and invention as many will not participate in decision making with the fear of starting conflicts.
Conflict Resolution Styles
Experts engaging in conflict management have to make sure to understand the situation at hand and come up with a strategy that will eventually produce an outcome that will satisfy everyone. Such styles include giving in into the conflict, avoiding further conflict, standing your ground, compromising and by collaborating.
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